FAQ

Generally, the maximum win a player can get is 20,000x your initial bet. If you place the maximum available and win the round, your budget will raise up to €500,000. However, we recommend you stick to a betting strategy when you play live game shows.

Only a limited number of online casinos have partnerships with Pragmatic Play. Before joining one, make sure it holds a license of the MGA, the UKGC, and the Isle of Man. Besides, keep in mind that online casinos will release the game on the 24th of November. And only a few casinos can offer Sweet Bonanza Candyland before the date of release.

Casino.com offers more than 60 Playtech games including slots and live dealers. If you are a big fan of Playtech, you will love the collection of games you can play on Casino.com. There are games from the Age of the Gods series, including jackpot slots, and other games such as popular Rhino Blitz, Storms of Ice, Hot Gems, and Buffalo Blitz. Among live games, you can find such titles as Quantum Blackjack, Quantum Roulette, and others.

You can use your bonus funds on any casino games in the lobby of Casino.com. You can choose slots, live games, table games, and other specialty games the casino offers. However, when you start wagering the bonus funds in order to complete the requirements, we suggest that you play slots; as they help to meet the requirements faster.

Yes. Casino.com is absolutely safe and legit. It holds two licenses from Gibraltar Licensing Authority and the UK Gambling Commission. The casino operator follows the strictest standards and provides the safety of players and their data. Therefore, you can play safely on Casino.com without any worries.

Hardly. Maybe if you are a VIP player and make large deposits every week, your casino will pay the fee on its own just to set you free of this burden. However, as we mentioned in the post, the casino will make you compensate for the fee in a hidden way such as meeting higher wagering requirements.

If you are using an e-wallet or bank transfer, you will probably have to pay a fee for transactions between your payment service and your bank account. In most cases, you need money on your bank card, not on your e-wallet account. Therefore, you will need to transfer money to your bank. It will also take some time and money.

The information about payments and fees is publicly open on legit casino sites. You can find it on the banking page or in the terms and conditions. Besides, you can always contact the support team and ask about withdrawal fees for your particular payment service.

First of all, you need to have lost real money (not bonus money) on games during a certain period. For example, if your casino offers a weekly cashback, you need to have lost money during the previous week. Then, on a featured date and time, you need to claim cashback in your account promotions. In some cases, cashback is credited automatically.

If you haven’t played for real money yet, you can return your deposit back on your card. However, we advise you to read the casino terms related to deposits. Most casinos will charge you for the transaction.