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JackpotCity Online Casino


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JackpotCity Casino Review

Jackpot City Casino is a popular online casino that has been making the rounds among Canadian players and the rest of the world. Established in 1998 by Bayton Limited Casinos, it was built to be aesthetically pleasing and includes loads of promotions and features that keep both existing and new players satisfied while they play. JackpotCity is powered by Microgaming, one of the most reliable software providers in online gambling industry. This means players can enjoy over 400 online games including slots, progressive jackpot games, video poker, live dealer’s, and table games. JackpotCity also added to its collection the games from Evolution Gaming. This means you can enjoy some of the best quality live games right from the comfort of your home. Before we get to the detailed review of JackpotCity casino, we suggest that you read a summary as pros and cons list down below.

Advantages and Disadvantages


  • Licensed by MGA and Kahnawake GC.
  • Jackpot City casino offers a huge variety of reload bonuses and free spins.
  • Welcome package comprises four match bonuses of up to CA$400 each, $1,600 in total.
  • Rewards program with loyalty points and VIP membership.
  • Many payments options for Canadian players.
  • Big collection of games comprising 400+ gaming options.
  • Games from Microgaming software.
  • Available on mobile devices on iOS and Android.
  • Fast customer support via live chat and email.


  • Players cannot play without registration.
  • High wagering requirement for sign up bonus.
  • Many restricted countries.


The company Bayton Limited Casinos owns JackpotCity Casino. Bayton began its venture in iGaming in 2001. Currently, Bayton operates 12 online casino sites. Just to show the importance of Bayton, we can mention that it owns the first-ever online casino site, “Gaming Club.” Gaming Club launched back in 1995. Moreover, Bayton also owns and runs some of the most famous online casinos, which include JackpotCity Casino, Ruby Fortune, and Spin Casino. Reputation of the casino owner is another reason to trust JackpotCity.


When it comes to money matters, security is a very sensitive topic. It is a common issue in our times that hackers get a hold of the personal information of people and steal their money. However, JackpotCity Casino is well aware of this issue. For this reason, its platform has a secure environment with the latest SSL (stands for “secure sockets layer”) encryption technology.

JackpotCity is regulated by an authority with very high standards — Malta Gaming Authority (MGA), and a Canadian regulator Kahnawake Gambling Commission (KGC). The licenses mean you can trust the online casino. As it’s fully secure, you can be sure that your game results can’t be rigged, and JackpotCity will never cheat. Otherwise, the MGA and KGC will have to revoke the license.

JackpotCity Games

Games at JackpotCity casino are also verified by independent auditors from eCOGRA. They constantly test the Microgaming games and prove their fairness. All games are powered by random number generator (RNG), so you can play safely.

By now, the online casino offers over 400 games. The Microgaming games are always qualitative and high paying. If you don’t know where to start, here are a few examples of slot games which you can play at the beginning:

  • Mega Moolah game with over CA$12 million progressive jackpot
  • Mega Moolah: Atlantean Treasures
  • Wheel of Wishes and more than CA$13 million jackpot
  • Agent Jane Blonde Returns
  • Mining fever

At JackpotCity, you can also enjoy some of the best Microgaming table games:

  • Classsic Blackjack Gold
  • Vegas Single Deck Baccarat
  • European Roulette

If you are one of the live casino enthusiasts, then you will be happy to play the best live games from Evolution. We recommend you start with the following:

  • Live Lightning Roulette
  • Monopoly Live
  • Deal or No Deal live
  • Live Blackjack
  • Live Baccarat
  • Dream Catcher

Mobile Devices

JackpotCity Casino Canada has renovated itself throughout the years to provide the best experience for its customers. Part of the change includes the transition to bring players’ online game action to their portable devices. Therefore, Players can either log in to their account from their portable device internet browser, or they can download JackpotCity’s mobile casino app. The app works on Apple, Android, Windows, and Blackberry.

JackpotCity Mobile App

The JackpotCity mobile casino app can be downloaded and installed on smartphones and tablets. This can be done from the official webpage or your cell phone’s play store. Simply click on the mobile download button and the JackpotCity mobile casino app will automatically be downloaded and installed. The JackpotCity mobile casino app has some great features. For instance, from the app, a player can cash out the winnings of the day directly to a bank account, credit card, or web wallet account.

Welcome Bonus

The casino knows about the importance that good quality bonuses have to provide a better experience for players. A good example of this is their welcome bonus. All new players qualify for a welcome bonus of up to CA$1,600. JackpotCity will match the first 4 deposits of a player for up to CA$400 each time. The minimum amount required to qualify is CA$10 (in which case the casino would match with a CA$10 deposit). The offer should be claimed within 7 days of registration. Maximum bet made with the bonus is $8. 

Bonus T&Cs

Welcome bonuses, especially as high as $1,600, always come with a wagering requirement. This means you need to play the bo nus through several times to be able to withdraw your bonus winnings. JackpotCity is one of those targeting high-stake players, so the wagering requirement for the bonus is 70 times. It’s quite high considering how much you will need to wager. So, let’s calculate the wagering amount for $100 deposit. Here your match is also a $100, so $100 x 70 = $7,000. 

If you deposit a minimum of $10 and claim a bonus of another $10, your wagering amount will be $10 x 70 = $700. 

The amount can be played through easily with Microgaming games. However, if you are unsure about what amount to deposit, you can use our free wagering requirement calculator. It will help you set the right deposit amount before you make your first funds into JackpotCity account. 

Tips to meet the requirements faster:

  • deposit the amount of money which you can afford at the outcome (wagering amount)
  • play slots as their contribution towards wagering requirement is 100%
  • bet the maximum of $8 per spin to get the higher wins

Recurrent Promotions

JackpotCity offers many recurrent promotions for regular players. You can claim daily 75% match bonus of up to $50 and spend it on your favourite games from categories of slots, table games, live casino. Besides, all the new bonuses are constantly sent to your account email. For example, on Christmas all players received a gift in the form of free spins. 

Loyalty Program

Besides the welcome bonus, JackpotCity also offers a loyalty program. A player can register to the program for free and get 2500 bonus points upon registration. Players will earn more points when they play and bet. Players can use bonus credits to continue playing. There are 6 levels on the loyalty program starting with Bronze, Silver, Gold, Platinum, Diamond, and Prive. On each new level, you earn points and redeem them for cash. You will also receive attractive offers when you raise your level. Perks such as free spins, cashback, special offers are available every time you level up.

When you’ve come through all the 6 levels, you become eligible for the VIP club. JackpotCity will send you an invitation to the most luxurious casino VIP club where you will receive even better perks like increased withdrawal limits, birthday gifts, exclusive offers, increased cashback, private events, and a lot more.

Payment Methods

JackpotCity offers a variety of banking options ranging from major credit cards, web wallets, and prepaid solutions. Most of them are available for both deposits and withdrawals. Here’s the list of payment options available for Canadian players at JackpotCity casino:

  • Visa
  • Visa Electron
  • MasterCard
  • Interac Online
  • PaySafeCard
  • iDebit
  • Skrill
  • Trustly
  • Neteller

Withdrawal times differ depending on the banking option you’ve chosen. Debit cards will take up to 3 days to process your transaction. E-wallets and e-transfers are instant, whereas prepaid cards like PaySafeCard don’t have an option for withdrawal at all. So select your payment method wisely. Mind that the casino will pay out to the same method you deposited with. In case if it’s unavailable for withdrawals, you will be asked to select another payment option.

Tip: to shorten your withdrawal time and avoid sending documents for verification, use Trustly, Neteller, Skrill or iDebit for cash-out.

Customer Service

If you encounter problems, you will find several ways to solve them. First, directly contact JackpotCity customer service. The casino provides online-chat for users, which you can use to contact agents directly. Second, there is the chance to write customer support via email. Live chat works much quicker because of the 24/7 available agents. All the agents are polite and ready to help. So, if you struggle with something, don’t be afraid to contact them.

The site is multilingual with more than 30 languages. So, you can join JackpotCity and be sure that you’ll get help in your native language. Canadians can contact the support team in English or French and receive the reply in that language. 


JackpotCity Casino is a progressive, convenient, and safe Canadian online casino. Over the past 20 years, this casino has shown loyalty, responsibility, and fair conditions for its users. The casino offers a vast variety of games, useful bonuses, live dealers, and big wins. The availability of mobile apps allows you to play whenever and wherever you want just having your phone. Simple and safe, big wins and small losses, download and play. Everything you want, you can find here.


The owner of JackpotCity casino is Baytree Ltd company. Its headquarters is in Malta. The exact company address is Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex XBX1011. Since it’s a Maltese company, it holds the MGA licence under the number MGA/B2C/145/2007 issued on the 1st of August 2018.

You can perform a cash-out on JackpotCity very easily. Firstly, log in to your account, go to the Bank and select “Withdraw”. The casino will ask you to choose your cash-out method. Once you do so, type in the amount of money and the other necessary information. Click on the withdrawal button and wait for the withdrawal approval. Provided you’ve already sent the verification documents, the cash-out process will be quick and easy.

JackpotCity casino has operated since 1998. Baytree LTD company established the casino site in Malta. Thus, it follows the laws of the Maltese jurisdiction and holds the license from the Malta Gaming Authority. However, on the territory of Canada, the casino acts under regulation of the Kahnawake Gaming Commission. It also protects the rights of players on Canadian market. You can fully trust the legit JackpotCity casino because it provides fair and eCOGRA tested games and ensures safety of all players.

JackpotCity Details

Deposit Methods
Withdrawal Methods
Withdrawal Limits
Restricted Countries