Usually, it is not. But some online casinos really allow players to place higher bets while using a bonus on live games. The max bet amount may go up to $30 or $50 in some cases. So if you are planning to use a bonus on live games, check out the specific bonus terms. Or you can ask your support manager about max bet requirements for live games.
First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
The owner of JackpotCity casino is Baytree Ltd company. Its headquarters is in Malta. The exact company address is Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex XBX1011. Since it’s a Maltese company, it holds the MGA licence under the number MGA/B2C/145/2007 issued on the 1st of August 2018.
Some online casinos let players enter slot tournaments without paying. However, there are tourneys with an entry fee. It isn’t big and usually goes to the prize pool. If you want to know what the conditions for entry are, you need to read the rules of the tournament.
Wagering requirements were introduced as a form of anti-money laundering program. Until you clear the bonus, the bonus winnings are on your bonus balance that you can’t withdraw. But as soon as you convert the money into cash by meeting the requirements, you can withdraw your winnings.
The list of qualifying games for free spins depends on the terms and conditions of a particular online casino bonus. Read the bonus rules to find out which games you can play with the free spins. Some casinos will allow you to use free spins on Playtech games.
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