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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

The conditions of entering a VIP club differ from casino to casino. Some online casinos get you enrolled into the program as soon as you make a deposit. Other casino operators send you an invitation to the club after checking on you for a while. However, there are sites such as Gioo Casino, that allow you to join the club instantly. You just need to make a deposit of a certain sum of money and contact a support manager. If you are choosing an online casino according to its VIP club, make sure to learn the details first.

If there are any, they are very rare. For now, we don’t know such a casino that can do both: let you use bonuses without wagering them and cash out money without verification. But it makes sense to check some crypto casinos and their exclusive offers that might not have any wagering requirements.

Most casinos will allow you to take part in Easter offers from the moment you sign up. But then the welcome bonus will not be available for you, as you would have already made your first deposit. And make sure that the welcome bonus isn’t automatically credited to your account with your first deposit.

Booongo is a game developer which started its operation in 2015. It has been delivering high-quality online slots in mostly Western and Asian themes. To date, they have developed nearly 50 video slots available on desktop and mobile devices. You might know Booongo for games such as Sun of Egypt, Scarab Temple, 777 Gems, Book of Sun, and others.

Some of them are. It depends on how the gambling operator runs his business. If his aim is to make money and do everything for players to come and stay on his site, he will keep up with the times and make a mobile-friendly user interface. But there are also casino platforms that haven’t updated anything so far.

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