FAQ

No, you don’t. Participation in the Mystery Bonus starts automatically as you place a $1+ bet on Mega Fire Blaze Roulette. But make sure that your Playtech casino offers this network promotion.

In the general rules of Playtech’s promotion, the prizes are cashable. However, it depends on the casino too. For example, on Casino.com, you receive prizes from Mystery Bonus in casino credits. Then, players need to convert them into real money by wagering the number of winnings 10 times. Though, at LeoVegas, players need to claim the winnings from the My Offers page and receive the prize on their balance.

No, you don’t. Participation in weekly tournaments starts automatically. Make sure to place qualifying bets to appear on the leaderboard of any of the three prize funds. Read the terms and conditions before competing for the free bet.

No, you can’t. Bonus money does not count for points accumulation. Only real money bets placed on sports qualify for the points, levels, and rewards on Tonybet.

No, you can’t. Because both a free bet and a casino bonus are bonus money, you cannot sum them up. You can pick one of them according to the terms and conditions. They say that money bonuses cannot be used in conjunction with other bonuses. It can lead to bonus cancellation due to bonus abuse.

Yes, they do. According to the MGA regulations, online casinos must pay out fairly. But if you have problems with receiving your winnings, you can always contact customer support. Or try to make a complaint to an Alternative Dispute Resolution entity.

Yes, you can. If a casino doesn’t have a license, it doesn’t mean it’s unsafe. However, there’s still a chance of having trouble with payouts, personal data, etc. If you want to avoid these problems, you should join a licensed online casino.

When searching for a licensed casino, you may come across gambling sites regulated by various authorities. Aside from the MGA, the UK Gambling Commission also has some of the strictest standards and regulations for casino operators. Or if you live in Ontario, you can consider offshore websites licensed by the AGCO. It also has a strict checking process for operators.

The amount of daily cashback depends on your loyalty rank. It starts from 15% on level 5 and increases to 21% on level 8. The maximum amount of cashback also grows with your status. For example, on the final level, you can get up to $2,500 as cashback.

No, they don’t. You cannot use any bonus money to collect loyalty points. 21Bit casino allows only real money bets for points accumulation. So neither bonus money, unwagered cashback, nor free spins will do.