FAQ

Yes, you can. Some online casinos state it in their terms and conditions. So you’d better be calm and polite when speaking or chatting with support managers. Do not insult, abuse, or offense them in any way. It won’t help you anyway. Otherwise, it can make the situation even worse.

This is probably being solved at the end of the online casino at the moment you see the app is not working. If it’s been off for a long time, try to contact the support team via email. Or you can use the desktop casino to chat with the team and play games. But sometimes it’s enough to update or re-install the mobile app to get it working.

No, it doesn’t. It means that there has been an error at the end of the provider, casino operator, or yours. Anyway, you will get your payout according to what the random number generator determined. The casino team may give you the proof if you need it.

It is possible that you can hit a progressive jackpot but it turns out to be a malfunction. In fact, there are some examples in the history of gambling. This is an incorrect payout type of error. It can have to do with graphics or internal bugs.

If you want to focus on slots, you need to know how to choose the right one out of thousands. The first thing you need to consider is the RTP (Return to Player) percentage. For a good payback, it should range between 95% and 100%. Besides, consider the variance of slots. If you are on a budget, choose low-variance slots. And if you have a lot of money to spend, choose high-variance games. Don’t forget to choose a game by its theme just to enjoy it while playing. Find more tips on choosing slot machines in our gambling blog.

Yes, you can. Of course, you can test all casino games (except for live games) for free. All slot machines and RNG-based games are available in demo and real money mode. So practice games for free first, and then switch to the real money play.

If you are a new casino player, you can benefit from welcome offers. A welcome bonus is an exclusive offer available only for new players. As a rule, it is valid for 2-4 weeks after you sign up. Usually, casinos offer new players a first deposit match bonus and a set of free spins for featured slots.

It is not prohibited. You can claim casino bonuses and use them for winning money. If you are a beginner, the best choice will be a no deposit bonus. However, no matter what bonus you use, make sure you enjoy the process. If you use bonuses out of your greed, it may end negatively for your mental health and your bankroll.

Of course, you can. However, free play will only let you learn how to play casino games. You may have a lot of practice by playing for free but it still differs from real money play. When you play for real, your own money is at risk. And the result might not be the same as you had when playing for free because all games are randomized.

Well, it is essential to be able to calculate your wins and losses. According to this data, you can analyze your gameplay and understand what you can improve. If you want to win money on casino games consistently, you should have a set budget. And, you must know how to use it to your advantage.