The real money winnings are driving online gamblers from Canada to play more and more. However, when a player actually wins, he or she wants to claim the money by requesting for a payout. Nevertheless, it can be not as simple as one might think. It’s the money you deposit that appears quickly on your casino balance. However, when it comes to withdrawing, the online casino will search for your possible mistakes before giving you the money.
It’s a common circumstance that the gambling site managers ask you to take additional steps such as sending verification documents and other forms of identity proof. The frequent gamblers have already got used to the long process whereas the newbies can feel confused, frustrated and angry with the casino customer support. For the purpose to save your time, money and emotional balance, we created the special guide to help you avoid the withdrawal related problems that you can face at almost every Canadian online casino.
How do I make a money withdrawal?
The requesting process isn’t hard at all. You can rarely make mistakes at this step. However we feel obliged to describe the detailed guide so you could make through this stage successfully and without further withdrawal problems. Mind that the process can be different on various sites, though the purpose and functions are pretty similar.
- Access the Banking section. Once you are ready to proceed with the payout, visit the banking page of your online casino. You made your first deposit in this section, so it should be easy to find.
- Choose the Payment method. This step is very important since some gambling sites have only a few methods which can be not to your preference. In addition, some sites only pay you out with the same method that you used for deposit. Still, the casinos promising instant withdrawals will offer you a wide choice of banking options that suit your needs. Choosing these casino sites will be a solution for most withdrawal problems.
- Enter the desired amount of money. At this step you tell the casino how much money you want to withdraw. Remember that online casinos have the limits for min and max withdrawal amounts. You should find it in the T&Cs before you claim your winnings.
- Confirm the request. As soon as you’ve done all the previous steps, you can click the “Confirm” button to let the finance department know that you’re willing to cash out.
Once you send the request, you will have to wait for about 1-2 days before you can see the money on your bank account. It’s a standard waiting period at most casino sites. However, if you gamble on the instant withdrawal casinos, your withdrawal will take less than 24 hours to process.
What withdrawal mistakes can I make?
All the gambling sites vary in terms of their regulations. Every casino will have its own process of withdrawals that is usually explained in the T&Cs. But we highly recommend reading the following list of the common mistakes that lead to the problems before you sign up at a casino site, so that you can avoid the potential troubles.
You avoid reading T&Cs
Most players, especially new to the gambling activity, tend to make their biggest mistake when they ignore the terms and conditions. Although it can be tough to read all the regulations, they are the main instruments to help you avoid the further withdrawal problems. The T&Cs contain the full info about the casino requirements from game plays and payout limits to extra charges and documentation.
You trust the insufficient information
Some casinos provide very vague information to their customers. When you feel like lacking accurate info on bonuses, withdrawal requirements or even game RTPs, you’d better avoid this casino operator to prevent the problems that can occur if you start playing its games. There are many victims of casinos that are not honest in their terms and conditions provided to the players.
You don’t understand the game contributions
When it comes to bonuses, you have to be aware that a look at the wagering requirements is not enough for clearing the bonus. Usually, the players face withdrawal problems when they don’t understand that game contribution percentage differs from game to game. For example, most slots count 100% whereas roulette or video poker contribute only 25% of the wagering requirements. If you’re the one enjoying Blackjack, for instance, then be prepared to wager for longer as the game contributes 5% or even sometimes 0%. The game contributions are set by the gambling operators, so make sure to select the right one.
Your IP address is already spotted
Sometimes it happens that you are not the only one in your household that enjoys gambling on sites. We recommend that you and your housemate play at different casino sites. It’s better if the casinos are led by different companies. The thing is that most sister-casinos prohibit more than one gambler per household. This minor discrepancy can even deprive your winnings, but you will find it out at the withdrawal request stage only.
You decide to verify your account later
The most common withdrawal problem is faced by the casino players in Canada at the account verification stage. Probably you think that you can provide the documents later. Of course, you can verify your account later, but then get ready for the ultimate frustration of the long process when you need to withdraw money. The only reasonable way to avoid the headaches is to send all the documents right after registration. The verification process usually takes several days, so by the time of withdrawal your account will have already been verified if you do it on time. Besides, your docs must be clear and true so the managers could check it quickly and not ask for anything more.
How do I avoid casino withdrawal problems?
If it happens that your online casino refuses to pay you out, the first thing to do is to suspend gameplay until the problem is resolved. We also highly recommend that you take screenshots of everything that might come in handy while you’re trying to get the answers. Screenshot your financial history, winnings, and account balance. It’s also great if you save the conversations with the support team in live chat and email. Perhaps you are going to need these materials when it gets to the worst.
Contact the customer support
Whenever you have a withdrawal problem, the must-do thing in this case is to contact the casino customer support. Most commonly the representative will say that you have violated the Terms and Conditions. So, make sure to ask the manager to explain it in detail. You need to understand all the provided information including the term you violated. If you feel like being deceived, you can start making complaints to the gambling authorities and on several forums.
Make complaints publicly
The authorities also known as licensees that regulate the gambling sites around the world can give you the support you need. Just make sure which gambling commission regulates your online casino. Do not hesitate to contact the regulatory body because it’s almost the only booster for casinos to finally release your winnings.
As for the gambling forums, feel free to publish your strict opinion about your online casino. And don’t forget to attach the screenshots so that everyone sees the reputation of the online casino. The bad publicity is ruinous for online casinos. They lose their existing and potential players, traffic and revenue. So don’t be shy to express your thoughts about the gambling site on the forums, however only if you feel confident about your fair play.
Go for another gambling site
As a result of these complaints, the casino operator will give you the money very soon. You can also get some extra bonuses in the form of free spins or cash. However, it’s just the way the casino site is trying to make up for the inconvenience. Your next step should be delete the account and never look back at this casino site. You’d better find something better.
Grand Mondial is totally safe to play. The site ensures safety of all players and their sensitive information by employing SSL encryption and other protective measures. Games are also safe and fair to play. ECOGRA, an independent organization that tests casino games for fair play proves their randomness.
Playamo is totally safe to play. You can rest assured knowing that your personal details and banking credentials are secure with 128-bit SSL encryption. They are also guarded by the PGP protocol. It protects sensitive data from hacker attacks and other kind of cyber crime.
PayPal is not available yet for depositing, nor for withdrawals. You may address the Customer Support with a request of adding the PayPal to the methods of payment.