Hopefully, your online casino has a license and follows the high gambling standards. In this case, you will most likely receive your money within a few days. Or you can try and send a message to the gambling authority. They should help you as they guarantee the safety of your funds. However, if your online casino applies a low level of fund protection, you may not receive your money. But it depends on the casino and its fairness.
Most of them. But some online casinos set working hours for their support service. For example, you may find a site with support working from 10:00 am to 12:00 am CET. Sometimes, these working hours apply to phone and email only. So you can still use live chat anytime.
Not at all. The opt-in is automatic. To qualify for the daily gifts, you need to make qualifying deposits every day and enter unique coupon codes. The codes can be found on the casino’s promotional page.
Generally, high-rollers are members of VIP clubs, so yes, high-rollers get exclusive bonuses. Moreover, they can claim for better conditions. For example, increase withdrawal limits so that they can cash out more, personalized offers according to the gaming preferences, dedicated customer support, and so on. So, if you are thinking about becoming a high-roller, don’t doubt, you’ll get your benefits.
If your online casino supports responsible gambling, it should have special tools for problem gamblers. You can either contact customer support and ask what they can offer in your case. Or you can look through the casino menu, customer support page. Sometimes, you can set limits right in your casino account.
First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
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