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Can I get banned from a casino for speaking rudely with the support team?

Yes, you can. Some online casinos state it in their terms and conditions. So you’d better be calm and polite when speaking or chatting with support managers. Do not insult, abuse, or offense them in any way. It won’t help you anyway. Otherwise, it can make the situation even worse.

Open the email message with the offer. There, your online casino always leaves a link, following which you can claim the bonus. This link will lead you either to the deposit page, or to your casino account where you can claim the bonus. Then, follow the instructions, accept the offer, and enjoy your favorite games!

Absolutely! You can try out the game for free in your online casino that already offers this game. In the demo version, you have 5,000 credits that you can use to place bets of different sizes. Firstly, practice Gonzo’s Gold for free, and then decide if it’s worth playing for real money.

To understand if an online casino is safe, you should know where it is certified or where it got a license. The casinos that care about the safety of their users, usually follow regulations of reliable authorities such as MGA, the UKGC, or SGA. If we are talking about the safety of personal information, the casino should have SSL technology on the site. This technology encrypts the private information and also such information as your transaction details. As for the fairness of games, a safe casino must be certified by Responsible Gaming Authorities. Safe casinos also use the random number generator. Besides, it’s great if a casino has a certificate from eCOGRA audit company. This company collects statistical data and posts it on the site.

It is easy to enable receiving casino promotions to the email. You can do it upon registration by ticking the box. Or you can go to your account settings and find the option. Enable it to receive email bonus offers.

Yes, of course. If you show good VIP potential, you can easily attract the attention of the casino team. They monitor all accounts of players and decide which players can reckon on the exclusive rewards. And if you’ve reached the last stage of the loyalty program, you are almost a VIP.

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