Grand Hotel Casino Review
Apparently, all the best hotels have casinos inside to entertain the visitors every night. With this idea a five-star Grand Hotel Casino emerged in 2001 inviting Canadian players to join the fun following the excellent gaming experience. The casino offers a collection of more than 500 games to choose from. Players can find a game at their particular taste, be it a live game, a slot, poker game, or other table one. The number of ever-growing Jackpot games can also surprise those who come for big wins. With this jackpot, they can win millions right away. The casino has two ways to access: in the browser or on the desktop installed version of HD Microgaming software. The five-star treatment goes in addition to the Casino Rewards group program that always offers the best promotions and the most loyal support service towards its customers.
Owner
The casino head company is Fresh Horizons Ltd. with already a few casinos created and played with trust and love. Grand Hotel is four times licensed by MGA, Kahnawake, the UKGC, and DGA. It means the casino follows regulations in order to be legal towards customers.
Security
Grand Hotel guarantees to prevent any internet danger committed to users. The information is highly protected by services of encryption and other assistant technologies. Thus the security service at Grand Hotel keeps all the data including banking information sent to the casino secure. The players can also be sure their game’s results are constantly tested by the experts from eCOGRA. The tests ensure results are true, fair, and random. Additionally, the casino operates under the code of the Gaming Council, which stands for honest gaming.
Is Grand Hotel Mobile Friendly?
The mobile Grand Hotel casino is available for users only in the browser because its platform is flash-based. Just switch on the device you are having, it can be a tablet or your smartphone. Register or log-in on the casino website and proceed with the games. The casino works smoothly on iOS, Windows, and Android operating systems, only those that are capable to run flash-based games, though.
Grand Hotel App
The Grand Hotel app or web-app, unfortunately, does not exist. If you will ever try to search for some Grand Hotel app, it will redirect you to a sister casino app.
Grand Hotel Welcome Benefits
The casino welcomes new players with a tremendous bonus of over $5,000. Yes, it’s correct. However, the trick is that the bonus is spread throughout the entire year you are playing. So, basically you can get four bonuses making four deposits, respectively. The rest of the sum you get for free. Additionally, when you sign up, you automatically join the loyalty program by CRG and get the promotions from the group. It also guarantees you receive a loyal treatment.
Customer Service
To maintain the status of GRAND Casino, Grand Hotel serves to satisfy every player. Support team is available every day and night non-stop. The operators will answer all your questions regarding the casino, give advice or solve your problem within several minutes. There are two ways to get in touch with an agent: by chatting online or writing a message to email. The FAQ section is also there to clarify some very popular issues quickly.
Advantages and Disadvantages
The Grand Hotel casino tries to make the best service for customers, so they could come back again. That’s why the casino constantly improves conditions, promotions, and games variety. Nevertheless, some things need to be improved.
Advantages:
- Experience. Almost 2 decades on the market.
- Licence. The company holds licenses by 4 authorities.
- Jackpot. Progressive Jackpot games are in the portfolio.
- Security. Grand Hotel guarantees protection of the data.
- Promotions. Generous offers from the CRG and its program.
- Support. Ask for support with the email or chat messages.
- Microgaming software. The HD quality software for your desktop.
- Games variety. Growing portfolio with the most played online games of any type.
- Mobile support. Only website variant.
Disadvantages:
- No mobile app. Use the browser on the move.
- Slow withdrawals. It takes about 2 days.
Conclusion
Grand Hotel is a casino offering to play flash-based games right from the browser and on the computer with the installed software. It is always better to play the Grand Hotel games with the software at home in a relaxing atmosphere when hardly anything can disturb you. Among over 500 various games, you will surely find one that you can enjoy most. Remember to take the advantages of the Rewards program and play the games with more beneficial results. Before signing up, remember that you need to follow the terms of the casino, so make sure to read them all.