You can withdraw your bonus money only after completing the wagering requirement. This is called a bonus clearing process. And as soon as you do so, you cash out the remaining winnings.
The cascading reels feature gives you an additional chance to win money from a single spin. If you win, new symbols drop on the reels and can create new winning combinations. And you don’t have to make a bet again. So it actually saves you money.
Yes, they are. When software providers release new slots, they also release their demo versions. So players can try out new games for free. Usually, all online casinos allow players to play demo versions of games. Moreover, you can play new games even without registration on most gambling sites.
It depends on the promotion terms. For example, if you take part in the Cash or Crash offer at Wildz, Wheelz, or Caxino casino, you will get your cash winnings within 72 hours after the game. But if you play live tournaments at LeoVegas, you will receive your real money prizes after each tournament finish.
If you’ve made it by mistake, you can contact the casino team via email and explain the situation. However, you will have to provide evidence. It can be a screenshot, documentary, or anything that justifies you. Still, even if the casino unblocks your account and allows you to use promos, the previous bonus and all associated winnings will almost certainly be voided.
If your online casino resists payout and you know that it’s not your fault, you need to contact the gambling authority that licensed that casino. Find the casino’s license number and date, the licensee, and google their website. Find the inquiry forms or e-mail address. However, you should prepare all the evidence of your innocence such as screenshots, email or chat messages, and so on.
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