Yes, you do. In terms of the promotion, according to which you receive a 10% cashback for playing Pragmatic Play live games, you receive it on your bonus balance. It means that if you want to use this money, you have to wager it first. However, the wagering requirement is pretty low — only x5.
Online casino games run with a random number generator. This ensures fair play provided you are playing at a reliable casino site. Besides, all winnings go to your player’s account. And if you want to withdraw money, you can do this securely by following the withdrawal instructions on the banking page of your casino.
To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.
Absolutely yes. If you visit the Boku site, you can find the online form to get in touch with the customer support. Besides, you can attach documents to your form. This is fully secure with reCAPTCHA. There is also a comprehensive FAQ section on Boku site where you will find
the answers to most of your questions.
To understand if an online casino is safe, you should know where it is certified or where it got a license. The casinos that care about the safety of their users, usually follow regulations of reliable authorities such as MGA, the UKGC, or SGA. If we are talking about the safety of personal information, the casino should have SSL technology on the site. This technology encrypts the private information and also such information as your transaction details. As for the fairness of games, a safe casino must be certified by Responsible Gaming Authorities. Safe casinos also use the random number generator. Besides, it’s great if a casino has a certificate from eCOGRA audit company. This company collects statistical data and posts it on the site.
There are many casinos in the online environment, but each of them has its own payout percentage. Not all the casinos can boast of the high payout rate. The biggest payouts are over 95% percentage. Hopefully almost all casinos can offer you the over 95% return to players.
Among all of them, JackpotCity Casino can be considered the one that pays out the most. Its return percentage is 97.8% and the waiting period of withdrawal takes 1-2 days. There is no doubt why JackpotCity is the number one casino in most casino lists. Apart from the high payouts, it has many benefits for players:
- Games variety
- Jackpot games
- Fast withdrawals
- Variety of banking options
- Fast support
- Bonuses and loyalty programs
- Mobile-friendly
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