In fact, there are several reasons for it. The most frequent include inefficient management and marketing, tough economic situations, and so on. Sometimes, operators have to close their businesses due to hacker attacks. For example, if a casino doesn’t ensure safety properly, fraudsters could steal money not only of the players but of the casino itself. In some cases, online casinos just cannot compete with the bigger companies. Because players choose huge well-reputed casinos over new sites, they can’t develop a customer base.
Of course, you’d better be polite. Don’t be rude towards managers. If you get too angry about something and express your emotions in the chat, you might get banned. So always try to speak nice. It will increase your chances of getting a qualified answer.
Yes, you can. But not all Canadian casinos offer lotteries. So you have to search for them. Besides, those online casinos that offer to play lotteries usually have a small number of lottery titles.
No, it doesn’t. It means that there has been an error at the end of the provider, casino operator, or yours. Anyway, you will get your payout according to what the random number generator determined. The casino team may give you the proof if you need it.
Grand Mondial is totally safe to play. The site ensures safety of all players and their sensitive information by employing SSL encryption and other protective measures. Games are also safe and fair to play. ECOGRA, an independent organization that tests casino games for fair play proves their randomness.
In the general rules of Playtech’s promotion, the prizes are cashable. However, it depends on the casino too. For example, on Casino.com, you receive prizes from Mystery Bonus in casino credits. Then, players need to convert them into real money by wagering the number of winnings 10 times. Though, at LeoVegas, players need to claim the winnings from the My Offers page and receive the prize on their balance.