First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
It depends on two things: your casino and the prize itself. If the prize is a bunch of free spins, deposit bonus, or a physical thing, then it will hardly be cashable. But when the wheel stops at a cashback bonus, cash money, or jackpot, the prize can be withdrawable. Still, this may not be true if the bonus terms state different conditions like wagering requirements. So, check the terms, first.
International Game Technology (IGT) produces slot machines and other casino games; and solutions for online gambling platforms all over the world. IGT holds licenses from the MGA, the UKGC, and 450 licensing authorities. One of the head offices is in Las Vegas. All in all, this is a large company that creates gaming content for the majority of casino operators across the globe.
Unfortunately, online casinos don’t display their house edge anywhere. But you can always check the list of RTP rates of all games. If you can’t find it on a casino site, ask your customer support manager. Or you can manually check the RTP of a game you want to play in its game rules. The opposite of the RTP rate will be the house edge. For example, if a game’s RTP is 95%, then 5% is the house edge of that game.
The cascading reels feature gives you an additional chance to win money from a single spin. If you win, new symbols drop on the reels and can create new winning combinations. And you don’t have to make a bet again. So it actually saves you money.
Some online casinos offer bonuses and promotions related to Canada Day. However, they usually last for a day or max a week. This is why you need to read the bonus terms and check its expiry date before you claim it.
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