First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
Surely, yes. Some sites will even reward you with an exclusive bonus for using their mobile app. As a rule, you can claim a welcome bonus along with your sign-up or first deposit. Make sure to read the bonus terms before claiming it.
Playtech is a reliable provider which tests all its games and ensures they have the random number generator (RNG). In addition, the independent gaming laboratories constantly verify Playtech games for them being fair and random. So, provided you are playing with a reliable casino operator, Playtech games will always be fair.
To ease your worries, it’s time to mention that JackpotCity casino was established in 1998 by Baytree LTD. The company operates under the Maltese jurisdiction. Consequently, Jackpot City casino holds a licence from MGA. However, on Canadian territory, the casino also applied for the licence from Kahnawake Gaming Commission. These two licences ensure protection of the users’ interests and rights. So, you can tell Jackpot City is legit.
No, you don’t. To take part in the Pragmatic Play tournament, you need to log in to the online casino that promotes Drops & Wins for live casino. And then, you just need to open the qualifying games and enjoy them for real money. Only this guarantees that you are eligible for cash prizes.
It depends on the game. Most free casino slots have a balance ranging from 1,000 to 100,000 credits. You can use them to place bets. The bigger your bet, the bigger the winning. However, these winnings are not real. To play and win money, you need to make a deposit.