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What if casino customer support doesn’t reply for a long time?

First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.

Canadian government allows online casinos which are based overseas and regulated according to all safe gambling standards. Zodiac casino business is registered and based in Malta. The casino also holds licenses from MGA and the UKGC. Though in Canada, Zodiac obeys the regulations of Kahnawake Gambling Commission.

Yes, you can. All slots are available for free at online casinos. However, you should wait till the release date. July slots will be available to play for real money and for free once they come out.

Yes, you can. It’s possible that you wager ten times per $50 on qualifying games for the Euro Kick Off promotion. However, make sure that you wager the total of $500 on one participating game. If you bet $150 on Crazy Time and $350 on Lightning Roulette, you will not receive your prize draw ticket.

Yes. The free spins that you receive as a welcome bonus work only on predetermined slots. But don’t you worry. When you get the free spins in your rewards section, your casino will inform you about the featured slot in which you can use the spins. The participating casinos select some of the most popular online slots that hit the top charts.

The biggest prize that you can win in Hot Beats is €4,000. You can win it by taking first place on the leaderboard. To climb the leaderboard, you need to earn points. Hot Beats is a multiplier win type of tournament. So, you need to play Booongo games for real money and try to score the biggest number of multipliers. Besides, we advise you to take part in the tournament from the very beginning. Thus, you will have more chances to score the necessary number of points. However, make sure you can afford to play for a long time.

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