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What if casino customer support doesn’t reply for a long time?

First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.

Unfortunately, almost no live casino studio allows playing games for free. This is because real money players place bets in real-time. And studios are streaming games live. So free play is impossible.

Yes, absolutely. Rizk Casino features an awesome mobile casino lobby. You can access the website from your mobile device, either it is a smartphone or a tablet. Besides, as a mobile player, you will be eligible for all Rizk promotions, including Oktoberfeast rewards.

It depends on your needs. If you don’t like the idea of visiting the nearest retail store, you might prefer AstroPay which is an online-only method. Besides, you can fund it with money throughout the year. On the other hand, if you don’t want to register at any payment service, you can buy a voucher for Paysafecard or Neosurf. If you don’t trust these companies, then Vanilla MasterCard will be the best anonymous deposit method for you.

First of all, you can contact the professional help centers that are partnered with your casino. You can find the logo at the bottom of the main page of your casino site. Or you can find a local help center in Canada. Search for their address on the official website of the center.

Yes, of course. But make sure that you sign up at a licensed casino. Always check for the license number and date, certificates of security and fairness of games. All of these ensure that you are safe with an online casino.

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