Home » FAQ » 5 Technical Errors Online Casino Players Can Face » What if casino customer support doesn’t reply for a long time?

What if casino customer support doesn’t reply for a long time?

First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.

For those who are looking for a reliable casino that pays money, you should know the following. Almost all online casinos are legal. They have licenses from gambling regulators to prove their legality. You can easily find the licenses on their website. However, if you can’t, then follow the instructions down below:

  1. First, launch the site and scroll down to the very end of it. Normally, casino sites will have their license logos at the bottom of their site. For example, if you see MGA, UK Gaming Commission, the Swedish Gaming Authority or other logos, it means the site is legal and regulated by one of the authorities mentioned above.
  2. Meanwhile, also at the bottom of the page, you will see the fine print. Make sure you read this as it may contain important information about the workings of the casino.
  3. If these steps aren’t helpful, find and click on “About us”. Here you should be able to find information about the casino’s history and many more. Generally, you can also find information about their licenses here as well.

If you can’t find the necessary licensing information, the casino simply isn’t licensed. So, you should leave this site and avoid playing at such sites. Here are some examples of legal online casinos: MrGreen casino, JackpotCity, Casumo, Leovegas. We recommend that you stay away from illegal sites.

No, you don’t. No one has to wager the profit boost prize because it has no wagering requirements! Read the terms and conditions of Man City profit boost at LeoVegas to see for yourself.

Not all casinos can give you generous bonuses to play blackjack live. In general, online casinos have fewer bonus offers for live casino players due to the high payout of blackjack and other live games. But if you are looking for the best blackjack offers, check out the list of casinos in the post.

The best cryptocurrency for gambling is the one that you personally prefer. In terms of real money gambling, it makes no difference which crypto coins you wager. The thing that differs is the value of the crypto when you cash it out and exchange it for FIAT currency. Due to the volatility of cryptocurrencies, you can buy a token for one price but exchange it back for another.

Yes, you can. Wheelz Casino is a mobile-friendly website. Everything that is available on a Wheelz desktop platform is also available in its mobile version. Sign up at Wheelz using your mobile device and claim your 20 no deposit free spins.

More articles on gambling topic

04.07.2025 3699
With the rapid rise of cryptocurrency in the online gambling world, Dogecoin has emerged as a popular and playful alternative for Canadian players. Known for its friendly doge mascot and ...
07.04.2025 5656
Roulette, with its rich history and thrilling gameplay, remains one of the most popular casino games worldwide. For players in Canada looking to excel in this classic game of chance, ...
05.08.2022 1613
All online casino players, sooner or later, come across bonus clearing. In other words, this is when you use bonus money or free spins, and then you have to wager ...