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What if casino customer support doesn’t reply for a long time?

First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.

No, you can’t. If you want to play games for free, you need to open RNG-based table games. Or some developers like Evolution offer free versions of their live games. They have a button that you can click and get to real money mode at any time.

No, you don’t. To take part in the Pragmatic Play tournament, you need to log in to the online casino that promotes Drops & Wins for live casino. And then, you just need to open the qualifying games and enjoy them for real money. Only this guarantees that you are eligible for cash prizes.

If someone wins an hourly jackpot, you immediately see that the jackpot prize pool has restarted with the initial sum of money. From that moment, your bets contribute to the new pool. So, you have new chances to win an hourly jackpot. Though the reward has a different size this time.

It depends. Some online casinos don’t require new players to enter bonus codes. For example, you don’t need to use any codes to claim welcome offers that we recommend in the post. However, there are online casinos that provide a bonus code. Players must use it when making a deposit to be eligible for the offer.

There are no specific terms for new players. So apparently, both new and existing players can participate in the Rizk Radio campaign. The only requirement is to log in daily and claim the rewards. Do it by tapping on your favorite music genre in the pop-up window.

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