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What if casino customer support doesn’t reply for a long time?

First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.

You can’t be eligible for Rizkmas gifts until you make at least one deposit. So, yes, you can make your first deposit and claim the welcome offer and then pick your daily Rizkmas gift. However, if you get a cashback chip, for example, you won’t be able to use it because cashback and deposit bonuses do not count together.

To keep control of your gambling behavior, you need to make it a habit. For example, if you use one of our self-control tips and try to do it every day for 3 or 4 weeks, it will become habitual. It can be a deposit limit, for instance. Enable a deposit limit option every day during a month, and you will be able to do it all the time in the future.

In British Columbia, people can access gambling venues at the age of 19 and older. It refers to both casino establishments and online casinos. If you are under this age, you won’t be able to access real money games.

Yes, you do! It doesn’t matter if you are an existing player or have just registered, the VIP program is available for everyone. Slot Hunter allows all players to accumulate comp points from the very beginning of their gambling journey. So you are already able to receive extra bonuses and perks from Slot Hunter!

Gambling regulations in Canadian provinces of Quebec, British Columbia, and Manitoba are different from those of other provinces. According to their legislation, you can’t play Evolution games on any offshore site. However, you can play the live games only on the provincial lottery sites. So, if you are a fan of Evolution and live in Quebec, BC or Manitoba, access to live games only via lottery sites.

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