First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
Yes, you can. Of course, you can test all casino games (except for live games) for free. All slot machines and RNG-based games are available in demo and real money mode. So practice games for free first, and then switch to the real money play.
Stake online casino features exclusive bonuses. The biggest of them are available for the VIP players. We can’t say for sure what the amount is because it depends on your level and wagering activity, but we are sure that the royal players are pretty happy with the given bonuses. For example, Platinum players can receive more than $25,000 as a monthly bonus.
Online casinos place a “Grand Tournament” mark for the participating games from Spinomenal. Open the casino lobby and find the marked games. Then, click on any game and start playing. You don’t have to opt-in. The participation will start automatically.
Your online casino will inform you about that, don’t worry. First of all, most casino lottery prizes such as cash and free spins will automatically be credited to your account. Though if you win a physical prize, a casino support manager will contact you. You will need to tell him your postal address so that they can send you the prize.
Yes, there are. Most online slots that you see in a casino lobby are available on mobile devices. You can use your iPhone, Android, tablet, or iPad to launch mobile casino apps or play games on casino websites. But make sure your internet connection is stable.