First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
Card counting is not illegal. No one will send you to jail for it. However, casino venues prohibit counting cards. And if you get caught, an online casino will ban you, and most probably, it will deny your access to blackjack games. Therefore, we do not recommend counting cards in blackjack. Moreover, it is almost impossible at online casinos.
No, you can’t. Only real money qualifies for the prizes. So make sure you don’t have any active bonus and then play Booongo games. If you have an active bonus, wager it as soon as possible and then start the competition.
It depends on the casino and the payment method you choose. If you join an online casino and use any method but e-wallet or crypto wallet, you will need to verify your account. But if you are playing at a no verification casino and use e-wallets or cryptocurrency methods, the casino might not request your documents. Anyway, you can always contact customer support on this matter.
Yes, you can. Booongo games are available for free both on desktop and mobile devices. So if you want to test them before placing real money bets, do it. Just open any BNG game in demo mode and enjoy.
Sometimes yes, sometimes no. It depends on the online casino and the bonus terms. If the terms say you must opt in to participate and be eligible for the bonuses, then you have to opt in. If the terms don’t say that, then participation starts automatically.