First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
Not at all. Every month, online casinos receive numerous new game releases. They can promote all of them with bonus offers, but then they would have to create new promotions almost every day. However, there are online casinos that promote games that players have been waiting for like the new version of Starburst or Gonzo slot.
In fact, it depends. Often, the wagering requirements determine if the bonus is worth claiming it. For example, if the casino requires you to meet the 100x requirements, anyone will tell you it’s not worth it. And if the requirements total to 25x or 30x, it’s pretty ok to claim them. In other words, not all deposit bonuses are good for players. That is why gamblers should search thoroughly for their best profitable bonus.
It depends on the casino operator and the promotion itself. For example, if you take part in Egg Hunt at participating online casinos, you will need to wager the winnings from free spins 45 times. So make sure to check the terms of the bonus before claiming it.
Often, online casinos state in the terms of a refer-a-friend bonus that you are eligible for the bonus only after playing at the online casino for real money. In other words, you need to deposit at least once to get the link and associated rewards. However, this rule may vary for some online casinos. So, always check the bonus terms beforehand.
Yes. You can use your preferred cryptocurrency if the site accepts it. First of all, make sure that your online casino can process transactions in your cryptocurrency, and then finish the payment. Otherwise, you might be losing your cryptos.