First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
Yes. But only RNG-based sic bo games have both demo and real money modes. If you decide to play live sic bo games, they offer only real money mode. This is why we recommend practicing sic bo in the demo version where you play against a computer. But as soon as you feel confident in the game, you can switch to real money play.
Online casino’s security is a number one issue that needs to be solved. With no doubt, Captain Cooks has a reliable security service. Let’s start with the data security information. Like many others, Captain Cooks employs the highest technological system of digital SSL encryption. It provides the casino players with the complete personal and financial data protection. So, players can stay sure and safe knowing that no unwelcoming visitor can break into their accounts. Additionally, Captain Cooks constantly contributes and tests the security system, assuring players that casino has never had a break of the system.
As for the fairness of games, Captain Cooks permanently undergoes an independent audition by Random Number Generator. Therefore, players can keep playing fair games with no doubt or misunderstanding. Ultimately, the Captain Cooks casino is a registered and licensed internet casino having the UK Gambling Commission regulations.
Yes. The new Christmas-themed slots work on all mobile devices thanks to the HTML5 technology. It allows players to launch games on mobile devices such as tablets and smartphones. But make sure you have one of the latest mobile software.
Most of them. All types of deposit and no deposit offers usually have wagering requirements. But you can find promotions that don’t have any requirements. For example, cashback bonuses and tournament prize pools.
When you create an account with a digital wallet, you send your ID for verification. Usually, it’s a photo of your passport or driver’s license and a selfie of you with the document. Later, when you play on a casino site, you don’t have to pass this procedure again because you already did it.
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