Since 2009 when Bitcoin was introduced, cryptocurrencies have immediately become very popular. To attract more customers, online casino operators have incorporated this payment method into their platforms. But the question of how to use bitcoin for deposits and withdrawals still remains one of the most frequently asked. Every day more and more people get crypto wallets and link them to casino accounts. But the main thing is to do everything right, so players need to be supported by qualified managers.
Many online casinos now offer bitcoin and cryptocurrency gambling for real money. The best of them are reviewed by our experts. So don’t hesitate to click on the Play Now button and access one of the top BTC casinos. They offer a lot of games including exclusive titles that you can play only for crypto.
The best thing about bitcoin gambling is that they are casinos with no verification. In other words, you don’t have to verify your account to withdraw money.
Besides, these casinos accept many cryptocurrencies and even fiat money payment methods. Their managers will gladly help you make your first deposit and cash out winnings with no trouble.
The level of support service at bitcoin casinos
Bitcoin online casinos usually offer high-quality customer care. They assist new players on how to claim the welcome package, how to wager it, and how to cash out a clear bonus. Besides, players can always get answers to what they should do if there’s any technical problem with a game or other questions.
Most crypto sites have a round-the-clock live chat that works day and night without days off to provide the best service. Live chat is the fastest way to get in touch with a manager and send your question, complaint, or appreciation.
All online casinos that accept bitcoin have an email address where players can send their questions, including evidence of errors. For example, if you’re playing a progressive jackpot slot and the connection suddenly drops, and you think that you might have won a big sum, you can make a screenshot and send it to the casino’s email. Don’t forget to ask what’s the problem with the game and what was your result.
Of course, all crypto gaming sites have a large FAQ section with all popular questions answered. So if you have a common question about something like “what cryptocurrencies are accepted?”, it’s better and faster to check the FAQ page.
Are VIP players served better?
Let’s be honest, players that wager huge money on games and sports always get better treatment. It doesn’t mean that low- and medium-budget players have to wait days for a reply. All customers’ questions are answered on time and pretty quickly.
However, VIP bitcoin casino players have their personal managers that assist them at every step. These players can contact their managers via different messengers, including WhatsApp, Viber, and Telegram. They can even use SMS and phone calls to get in touch with a manager. Besides, all of these are available 24/7 meaning if you are playing during the daytime, but the manager actually lives on the opposite side of the planet, you can still get help.
Because VIP players are eligible for exclusive bonuses, their private assistants can also notify them about the deals.
Speaking of bitcoin withdrawals, VIP support staff can use their “weight” to make your payout even faster. At least, it will be prioritized. However, all crypto transactions don’t take more than a few minutes to transfer.
How to choose crypto casinos
A few years ago, Canadian gamblers could hardly find a casino that accepted bitcoin and offered nice bonuses for crypto users. But now, there are plenty of casinos that accept cryptocurrencies and can boast of good service, exciting bonuses, and a hefty collection of games.
Players in Canada have a broad range of sites to choose from. For some of them, it might be even difficult to find a bitcoin casino because all of them are unique.
Below, we’ll tell you what you should pay attention to when looking for the best crypto casino with a high-quality support service:
- Legitimacy. Most crypto gambling sites have a Curacao eGaming license, which is an indicator of the reliability of a casino. Make sure to check the licensing information of a casino before signing up.
- Accepted currencies. Of course, you need to check the payment methods available at your online casino. Although all crypto casinos accept bitcoin, there can be a few more cryptocurrencies that you might like to use. For example, Ethereum, Tether, Dogecoin, Litecoin, Bitcoin Cash, Ripple, and others.
- Bonuses. When it comes to rewards, crypto casinos are similar to traditional gaming sites. They offer welcome bonuses, reload bonuses, free spins, cashback, and other deals. Besides, there are loyalty and VIP rewards programs that you might like to join.
- Support service. If you want to check the support service before joining a casino, find the live chat button and ask a question that bothers you. Record the time the team takes to give an answer.
- Games. It’s important to check whether available games suit your preferences. Go to the lobby and take a look at the categories and titles.
It also makes sense to check the mobile compatibility of your chosen bitcoin casino.
To conclude
Bitcoin online casinos are very popular today, so their customer care service must not fail. So you can be sure that the team will treat you well. You will especially be valued if you join the VIP club and make significant deposits and wagers. VIP players will be having trained support every day.
However, gambling operators love all their customers equally. This is why they often offer players to take part in tournaments with huge prize pools, claim promotions that could give you 1 – 10 BTCs, and more. So don’t hesitate to contact the team if you have a question or a real problem with the casino, bonus, or withdrawal. Customer care will not resist helping you on any matter.
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