Yes, you can. But only after you meet the wagering requirements. Still, it’s important to check the terms and use the bonus in a proper way. Sometimes, players can keep just a part of their winnings. Pay close attention to limits on winnings and withdrawals.
The reasons for holding back your withdrawal are different. Sometimes, you can’t cash out because you violated the bonus rules or other specific terms of your casino. In this case, we advise you to read the T&Cs thoroughly or contact the customer support. If nothing helps, you might be facing a scam casino. So, check it for legitimacy and make a complaint to their regulatory body if it has one.
Yes, it is, if you have made the first deposit. However, if you haven’t deposited, you first need to make a deposit, wager it, and then take part in the Lucky Spin promo. Use the specified bonus code SILVER or GOLD when making a deposit of at least CA$30 or CA$100 accordingly and receive the spin.
Often, online casinos state in the terms of a refer-a-friend bonus that you are eligible for the bonus only after playing at the online casino for real money. In other words, you need to deposit at least once to get the link and associated rewards. However, this rule may vary for some online casinos. So, always check the bonus terms beforehand.
As a rule, you can use all casino bonuses only in compliance with special terms and conditions. Depending on the offer, it may or may not have wagering requirements. For example, deposit bonuses and free spins are usually subject to wagering requirements, whereas cashback offers, tournament prizes and seasonal offers don’t have any requirements. The issue about bonus terms is individual in each case, so don’t forget to read the bonus terms.
If you have problems with a payout or other gaming services on an AGCO-regulated casino, you can make a complaint letter. The regulator must check the problem and solve it with the casino.
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