Anyone can easily check a casino for safety and reliability. Firstly, you need to find the license number and date. Secondly, the security measures of the casino such as SSL encryption. And finally, you need to check if the operator provides fair games.
Yes, you can. Some online casinos state it in their terms and conditions. So you’d better be calm and polite when speaking or chatting with support managers. Do not insult, abuse, or offense them in any way. It won’t help you anyway. Otherwise, it can make the situation even worse.
Most casinos update their lobbies every day because software providers release new games and slots. If you want to play more new slot machines, you should head to the lobby of your casino to find the latest releases.
Yes, you can. Not all online casinos accept Apple Pay. But you just need to search for the best options. We recommend looking through the casino reviews on our website and choosing an Apple Pay casino for yourself.
In the general rules of Playtech’s promotion, the prizes are cashable. However, it depends on the casino too. For example, on Casino.com, you receive prizes from Mystery Bonus in casino credits. Then, players need to convert them into real money by wagering the number of winnings 10 times. Though, at LeoVegas, players need to claim the winnings from the My Offers page and receive the prize on their balance.
When a player wants to get his money back from an online casino, there is obviously some reason for that. A very frequent case is when you deposit your money, play games, lose the money, and then want to get them back. However, it won’t work as what you’ve done is a commonplace in online casinos. People deposit, play, and win or lose their money. Playing a game doesn’t guarantee that you will win. Games only give you a chance to win. If you lose, you lose the money away and for ever.
There are other cases when you might want to request your money back. For example, an online casino might have taken your money off your account by mistake. Or whatever reason connected with bad intentions of the casino site. In this case, you can send a message to the customer support centre. You can also write an email to the gambling authority that regulates your casino. However, make sure that your situation is a result of casino’s wrong act.
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