Home » FAQ » How to get money back from online casino?

How to get money back from online casino?

When a player wants to get his money back from an online casino, there is obviously some reason for that. A very frequent case is when you deposit your money, play games, lose the money, and then want to get them back. However, it won’t work as what you’ve done is a commonplace in online casinos. People deposit, play, and win or lose their money. Playing a game doesn’t guarantee that you will win. Games only give you a chance to win. If you lose, you lose the money away and for ever.

There are other cases when you might want to request your money back. For example, an online casino might have taken your money off your account by mistake. Or whatever reason connected with bad intentions of the casino site. In this case, you can send a message to the customer support centre. You can also write an email to the gambling authority that regulates your casino. However, make sure that your situation is a result of casino’s wrong act.

The best way to learn about new online casinos in Canada is to follow our gambling blog. On our website, we post reviews about new casino operators that have just come into the gambling market. We check them for reliability and trust.

What do you need from a casino for a good gameplay? Surely, security takes a leading position in your priority list. The safe experience is provided by gambling regulators, audit companies, encryption technologies on the site. The best casino should follow the rules of responsible gambling and offer an instruction of how to prevent gaming addiction. By that, we mean the casino must provide support such as account block, time limits for play, and an instruction itself.

What else do you need? Welcome bonuses. There are a big number of offers on the casino sites. Most of them provide more than a $1,000 for new players. A thousand dollars for the start sounds fantastic.

The best online casinos also suggest playing on the go. The functionality of a mobile version is almost the same compared to that of a desktop.

Canadian Casinos that have these characteristics are JackpotCity, Yukon Gold, Spin Casino, the group of Genesis casinos, Wildz, and so on. The reviews of these casinos are available on our site in the casino reviews section.

In Canada, bitcoin online casinos are fully legal, that is why so many crypto gambling sites have recently appeared. Some jurisdictions prohibit bitcoins but Canadians are lucky to have this opportunity. Besides, digital currencies are not under control of any bank or federal law.

Most of them are. If you find a mobile casino, make sure it offers mobile video poker. The older versions of Aces and Faces may not work on mobile devices. But if the developers released the games not a long time ago, then they should be compatible with smartphones.

The payback percentage of Infinity Reels slots does not differ much from that of regular slots. On average, these slots return about 96.4% to players. But if you need to know the exact RTP of a slot before playing it, you should look for it in the game rules of the casino game.

More articles on gambling topic

22.05.2025 3788
Gambling can be a fun and exciting way to spend your time, but for some, it can spiral into a serious problem. If you’ve ever wondered whether your gambling habits ...
03.07.2025 3575
The world of online gambling is evolving rapidly, with convenience and security becoming top priorities for Canadian players. One of the latest trends gaining momentum is the use of Boku, ...
09.09.2025 2615
Live casino game shows have become the breakout stars of online gambling in Canada. They blend TV-style excitement with real dealers, fast-paced bonus rounds, and massive multipliers — all streamed ...