When a player wants to get his money back from an online casino, there is obviously some reason for that. A very frequent case is when you deposit your money, play games, lose the money, and then want to get them back. However, it won’t work as what you’ve done is a commonplace in online casinos. People deposit, play, and win or lose their money. Playing a game doesn’t guarantee that you will win. Games only give you a chance to win. If you lose, you lose the money away and for ever.
There are other cases when you might want to request your money back. For example, an online casino might have taken your money off your account by mistake. Or whatever reason connected with bad intentions of the casino site. In this case, you can send a message to the customer support centre. You can also write an email to the gambling authority that regulates your casino. However, make sure that your situation is a result of casino’s wrong act.
If you care about your own money, then yes, you need to do the math before claiming a casino bonus. The thing is that without making calculations, you might get a bad experience with casino bonuses. To avoid big losses, you need to take all things into account.
Yes, you do. In terms of the promotion, according to which you receive a 10% cashback for playing Pragmatic Play live games, you receive it on your bonus balance. It means that if you want to use this money, you have to wager it first. However, the wagering requirement is pretty low — only x5.
No, you don’t. Participation in weekly tournaments starts automatically. Make sure to place qualifying bets to appear on the leaderboard of any of the three prize funds. Read the terms and conditions before competing for the free bet.
It depends on the lottery terms. In most cases, if you win bonus money and free spins, you need to complete wagering requirements. Sometimes, even cash prizes require some wagering before they can be withdrawn.
Loyalty programs usually have levels or statuses that players need to achieve. You can find your current status in your casino account. Besides, you will see the number of earned loyalty points and available rewards.
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