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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Unfortunately, most casinos don’t let players open live games in a free mode. That is because a live dealer will not stand there and work just for you who plays for fun. Live roulette and other live games studios stream the games in real-time to let players enjoy the game and win real money.

After the end of the pending period, online casinos transfer your money to the payment provider account you’ve given. Since then, the payment provider is responsible for the speed of your transaction. Thus, if you choose a bank card transfer, you will get the money within 1-5 days after the casino sends it.

During the promotional period, you can receive as many cash drops as possible. It all depends on the random number generator. However, within one spin, you can win only one prize. So, spin the reels as many times as you want and win random cash prizes.

If you have more than 5,000 points, you can redeem them for $5+ in bonus money. However, if you forget to do it within 60 days, the points will expire. To redeem points next time, earn enough loyalty points by playing slot games.

The process of claiming a bonus is pretty simple. You need to head to the cashier section and find the deposit window. Enter the amount of your deposit and choose the cryptocurrency you want to deposit with. Then, enter the number of your crypto wallet into the field. Some online casinos require a bonus code that you need to enter into a special bonus code field. Or sometimes you need to tick the “Claim bonus” box. Finally, confirm the transaction.

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