To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.
If you are a problem gambler, you can receive first help from the casino itself. Ask the casino team to provide you with responsible gambling tools. If this doesn’t help, you can reach out to rehab centers and anonymous gamblers clubs.
Yes, you can. Some online casinos state it in their terms and conditions. So you’d better be calm and polite when speaking or chatting with support managers. Do not insult, abuse, or offense them in any way. It won’t help you anyway. Otherwise, it can make the situation even worse.
The casino is legit when it meets all requirements issued by its licensees. Well, who licenses the online casinos? Good question, because usually people do not care about it. A legit casino always has a reliable licensee. It is an organization that checks all casino activities for fairness. Also, if the casino has a license, it means that all your information, including name, banking activities, card numbers is secure. Some popular licensees are the UK Gambling Commission, Malta Gambling Authority, Swedish Gambling Commission and others. Before filling any information on a casino site, make sure it has a license by a reliable regulator.
BitStarz is a secure website with the SSL encryption all over the gambling platform. Besides, the casino holds a licence from Curacao which proves its reliability. Once you decide to withdraw money, you can do it easily using all available methods, including cryptocurrency. Moreover, BitStarz belongs to the group of no verification casinos.
Yes. 888 Casino is open across the entire territory of Canada. It is safe and legit. However, with the local license from the Alcohol and Gambling Commission of Ontario, the casino operator becomes even more reliable for Canadians.
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