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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

You can play online keno games in a demo mode. This option allows you to practice the game and master it before you play for real money. As soon as you feel confident with keno gameplay, you can make a deposit using bitcoin methods or fiat currency banking options. Then, pick a keno game you want and play it for real wins.

It is not recommended to earn money on casino games and consider it as the only source of income. That is because gambling is addictive. Thus, if you cannot stop at the right time, you will lose not only your money, but probably your car, apartment, and even relationships. But if you don’t easily fall into addiction, then you can gamble professionally. And this is also a long path with a lot of mistakes and effort. Besides, being a professional gambler in Canada, you will have to pay tax on your ‘work’ as you make a living only through casino games. Read a full article about gambling taxes in Canada on our site.

Unfortunately, yes. If the bonus rules tell that you need to wager the winnings from free spins a few times before withdrawal, then you have to do it. If you don’t do it. the casino will remove all winnings from free spins. Besides, make sure that you wager the free spins winnings within a certain time limit.

Usually, you can change your method of withdrawal in the banking section. But we recommend notifying customer support about your decision. Besides, get ready for additional account checks, especially if you change one bank card number for another. The casino team may ask you to provide documents even though you have already done it with the previous withdrawal method.

Yes, of course. Players can use any bonus money to play slot, even though they have been just released. However, you should check it with the bonus rules. Besides, many online casinos give out free spins for the new slots to promote them among players.

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