To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.
Your online casino will inform you about that, don’t worry. First of all, most casino lottery prizes such as cash and free spins will automatically be credited to your account. Though if you win a physical prize, a casino support manager will contact you. You will need to tell him your postal address so that they can send you the prize.
Yes, you can. Some online casinos state it in their terms and conditions. So you’d better be calm and polite when speaking or chatting with support managers. Do not insult, abuse, or offense them in any way. It won’t help you anyway. Otherwise, it can make the situation even worse.
Cryptocurrencies, especially bitcoin, are volatile things. One day it’s super high in value, the next day you see the double decrease in the price. This depends on the buying and selling of bitcoin. One should get used to this to catch the right time of betting on sports with crypto. So, if you don’t think it’s a big deal, then bet your crypto coins.
No, you can’t. Golden Star casino gives you comp points when you play slot games for real money. If you use the bonus money on slot games, it won’t count towards earning CPs. So bear it in mind when you have money on your bonus balance.
In fact, quite a lot of casinos offer cashback. The best are Yoju, Slotum, Wildz, Captain Spins, Rizk, N1 Casino, and many others. You can check the casino reviews page and find your best casino site. Make sure it offers cashback.