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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Booongo is a company that develops online casino games and provides them to gambling platforms. Among their game collection, there are many video slots. So, Booongo game developer is very popular among online casinos and their players. Besides, this software provider regularly launches tournaments like Scuba Cash and other promotions.

“Acceptable” is an individual thing. But on average, wagering requirements that are acceptable for all players range between 0x to 35x. Of course, the lower, the better. But you need to calculate your own bonus and wagering requirement before claiming a bonus. This will help you evaluate the wins and losses.

As a rule, most bitcoin online casinos will not charge you for bitcoin transactions. Though, if you wish to exchange bitcoin into FIAT currency, the casino may charge you. On the other hand, some online casinos will take a small fee for processing bitcoin transactions. It’s better to check this issue with the customer support of the casino you’ve chosen.

No, it’s not. RTP rate is the opposite of house edge. If an RTP of the game is 9%, then the house edge is 2%. The house edge is the money your casino gets from players’ bets. And the RTP is the percentage of bets players get back in the form of winnings.

There is no need to opt in for the Spinomenal’s tournament. All you need to do is to open one of the three qualifying games during the promotional period. Then, place real money bets at a minimum of $0.5 and earn points. The top bar of the game will show your current leaderboard position.

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