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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Grand Mondial casino is not a scam. It provides legit services to all players. Besides, the casino is a member of Casino Rewards Group which ensures that all 29 CRG casinos are safe to play. In addition to that, Grand Mondial holds three licenses and belongs to the Interactive Gaming Council.

Yes, of course. Many software developers create live games compatible with mobile devices. So almost every dealer game, blackjack, roulette, sic bo, or live game show, is mobile-friendly.

Yes, of course! Most online casinos allow players to take part in campaigns such as advent calendars from mobile devices. However, it’s good practice to read the bonus terms and check if the mobile play really qualifies. There are cases when participation is available only on desktops.

In the ocean of online casino games, it is difficult to determine only a few games and mark them the best. However, there are certain games that made millions of players a little happier and richer. These games are Mega Moolah, Age of the Gods, Book of Ra, Starburst, Piggy Bank, Lightning Roulette, Blackjack ONE, Crazy Time, and others.

Every game at Rocket casino is tested individually. And also every game has its own payout percentage (RTP). To find the RTP of your selected game, go to the game’s rules or paytable. We recommend playing games with the RTP more than 95%.

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