To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.
Usually, you can change your method of withdrawal in the banking section. But we recommend notifying customer support about your decision. Besides, get ready for additional account checks, especially if you change one bank card number for another. The casino team may ask you to provide documents even though you have already done it with the previous withdrawal method.
Yes, you can. General terms and conditions of the tournament dictate that you will receive your prizes on your account. The money is in the currency equivalent of your country. Thus, if you play Hot Beats in Canada, you will get the prizes in CAD, and you can cash them out on your CAD bank account. Alternatively, you can use your Hot Beats prize for your future casino games.
Mystery Drops is an exclusive feature that N1 Casino enables from time to time. When it is active, players can win random cash prizes while playing their favorite slot games. To find the participating Mystery Drops slots, check out the N1 Casino lobby.
There is no need to opt in for the Spinomenal’s tournament. All you need to do is to open one of the three qualifying games during the promotional period. Then, place real money bets at a minimum of $0.5 and earn points. The top bar of the game will show your current leaderboard position.
No, it’s not. RTP rate is the opposite of house edge. If an RTP of the game is 9%, then the house edge is 2%. The house edge is the money your casino gets from players’ bets. And the RTP is the percentage of bets players get back in the form of winnings.
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