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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Well, you can try. But we wouldn’t recommend using VPN for PayPal payments. Your casino operator knows that you are from Canada because you’ve provided the information about your location and physical address.

It’s easy. You just need to fill out the registration form. Some online casinos give you a no deposit bonus automatically, so you just need to open a qualifying game. But sometimes, you need to opt-in for the bonus or activate it in your rewards section. Make sure to read the bonus terms to find out how to claim a free bonus at a particular casino.

It depends on your preferences and style of play. For example, if you gamble just a couple of times a month, it’s enough to use your browser to play at Gioo. However, if you are planning to gamble regularly, it’s more convenient to install an app in your browser. This way, you will have faster access to games.

If a slot contains a buy bonus feature, you can play the bonus round by purchasing it for a certain sum of money instead of spinning the reels hundreds of times to trigger the bonus round. As soon as you buy the bonus game, you play the free spins game and multiply your bet as many times as the bonus game allows.

Truly, online casinos arouse mistrust among people who want to try casino for the first time. You have to submit all your personal and confidential information, even financial requisites to some site, in addition, upload some documents for verification. It feels insane. No one really wants it. That is why it is very important to choose the casino right.

How to Choose an Online Casino

Here are some pieces of advice, what you should check about the casino you stopped at:

  1. Check its legality. Every respectful casino has a license for the kind of activity. Usually, this information is at the bottom of the site or in the field ‘About us’. Look carefully, if there are the following licences, the casino is legal: MGA or SGA, Curacao licence, the UK Gambling Commission (UKGC), and some others. If you cannot find any of them, most probably, the casino is not licensed.
  2. Check for fairness. All the games presented at a casino should be fair. It means each game’s result is random and fair. As a rule, Random Number Generator or Independent auditors prove fairness of games. This information should also be indicated in the terms & conditions.
  3. Speaking of terms and policy, do not get lazy and read it all through. These terms are the regulations with which you agree at the moment of registering an account.
  4. Learn the other features of a casino that are important for you. For example, security guaranties, preferable payment method, fast payouts, nice welcoming promotions and loyalty program, good and friendly support service, great library of games, mobile support, interesting individual ideas of casino.
  5. At last, find and read comments and feedback about the casino. If a majority of them are positive, the casino is great, you can make an account without a doubt. If most of them are negative, find another casino.

Conclusion

Hopefully, the above mentioned hints are useful for you, and you will find a reliable casino using them. Here are some casinos that you can start with: Cashmio, MrGreen casino, Casumo.

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