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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Yes, you do. Frank Casino applies 15x wagering requirements to the Frankly Royal Bonuses promotion. If you want to have the right to cash out your winnings, you need to wager them first. Make sure to complete the requirements within 1 day.

Yes, you can. For this, you need to open JackpotCity or Spin casino site on your mobile device and complete the registration procedure as if you would do it on your desktop. All devices such as smartphones, tablets and PCs powered by iOS and Android will allow you to make a $1 deposit and play the Mega Moolah games with free chances.

Yes. You can withdraw your winnings made with the bonus money. However, make sure that you’ve completed the wagering requirements for the bonus. Besides, before using the bonus, read its terms and conditions and understand them. If you accidentally or on purpose violate any bonus rules, Mr Bet has a right to forfeit the bonus and any associated winnings from your account.

This way, online casinos protect themselves from money laundering on the players’ side. To ensure that players won’t cash out bonus money without playing games, they lock the money in the bonus account. Only when a player meets wagering requirements, he can withdraw the bonus or winnings from it.

No, you can’t. Only real money mode qualifies for points accumulation. So you need to have your own funds on a casino account before you take part in the Spooky Boo-rnament. Make sure to use and wager all bonus funds in advance.

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