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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

There are many no deposit sign-up offers. It means that once you register, the casino will give a bunch of no deposit free spins or bonus money. However, such bonuses are not big. Hence, you will hardly get a nice win. Usually, new players get better bonuses when they load up their casino account for the first time.

Absolutely! Bonuses, promotions, and rewards from the Game of Guts are independent. You can claim and use them simultaneously or separately, as you wish. However, be careful and try not to be suspected of bonus abuse. It may lead to your exclusion from all Guts promotions.

It depends. If your online casino requires a promo code for a certain offer, then you need to enter it. You can find the promo code in the bonus terms. But online casinos usually place the bonus code on the site where everyone can see it. Remember that you can enter a bonus code only when depositing to a casino.

Booongo is a game developer which started its operation in 2015. It has been delivering high-quality online slots in mostly Western and Asian themes. To date, they have developed nearly 50 video slots available on desktop and mobile devices. You might know Booongo for games such as Sun of Egypt, Scarab Temple, 777 Gems, Book of Sun, and others.

It depends on the casino. Some sites apply wagering requirements only to deposit bonuses. But their cashback and loyalty rewards are free to be used as you wish. But some online casinos require you to wager even prizes you get from slot tournaments. It’s very individual, so make sure to read the bonus rules before claiming it.

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