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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

If you have a lot of Temple Tokens on your balance and wish to exchange them all at once, this is a bad idea. Temple Nile casino will let you redeem any material items, including holiday tickets only once a week. However, this rule doesn’t apply to free spins rewards. You can exchange them anytime and any day, regardless of how long ago was the last redemption.

Normally, online casinos don’t conceal bonus codes. Instead, they mark it in bold or type it with Caps Lock. So, you will easily find a bonus code if it is necessary for claiming a bonus. Besides, you can always read the bonus terms and conditions which definitely dictate that a specific bonus code required.

Online casinos launch advent calendars during Christmas and New Year holidays. Usually, they expire two weeks after launch. But it depends on the offer. Sometimes, advent calendars run for 7 or 10 days. Check this info with each particular advent promo you want to take part in.

Yes, they do. But there is one tweak to this. Make sure your online casino is safe and reliable. Only trusted gambling sites pay out real money. Besides, comply with the terms and conditions of your casino to avoid any withdrawal problems.

Unfortunately, you can’t participate in the tournament for free. The terms and conditions for Drops & Wins state that only real money play counts. Moreover, you can’t even practice live games from Pragmatic Play for free. You still need to make real money wagers if you want to play games from participating in Drops & Wins.

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