To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.
It depends on your casino. In terms and conditions, you can find all minimum and maximum amounts of money. In most cases, players can deposit from $20 to $15,000. And withdrawals are usually limited to $5,000 a week. If you want to have the opportunity to cash out more than $5,000 a week, you can contact customer support. VIP players usually have more privileges when it comes to withdrawals.
Unfortunately, not. The smartphone prize has no cash alternative. So, if you win the smartphone at Rizk casino raffle, then you will have to take it as is. If you don’t want the smartphone, you can refuse this prize. Just say no to Rizk’s email about you getting the prize.
First of all, you must notify a customer support manager about it as soon as possible. Tell him it was a mistake and ask for help. In most cases, if you behave well, they sort out those issues.
Usually, online casinos give cashback to existing players. Besides, you need to have played for at least a few days or weeks to get a weekly or monthly cashback. Once you are opt-in for the cashback bonus, your casino will calculate your cashback considering your losses. Most casinos credit the cashback amount to your cashable balance. However, some sites give it to you as a bonus that is subject to general wagering requirements.
If you are already a Lucky Days player, you can receive the promo by email or find it on your casino’s home page as a notification bar. Being a new player from Canada, you can also use these 200 free spins. You can activate them on the deposit page of Lucky Days casino. Make sure to deposit $20 or more to be eligible for the offer.
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