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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

The Canadian gambling market is one of the largest. This is why many casino operators want to attract as many Canadians as possible. Legit online casinos should have licenses and certificates of fair play. You can find them on our website in the casino reviews section.

There are many legit online casinos. We recommend them on our website in the casino reviews section. So, you can open it and pick a legit casino to your taste. Besides, you can check a casino by yourself. For this, visit a casino you like and check if it has a license and certificates of fair gaming.

The difference between them is the transparency of results. But both provably fair and RNG-based games offer a great gaming experience. Their visuals and gameplay are both fine. So players can equally enjoy both types of games.

Because national lotteries are drawn by the local organizations. Online casinos with headquarters outside Canada cannot offer players to take part in Canadian lotteries. They can only provide world lotteries and their own casino lotteries.

If you happen to experience a payout delay, don’t blame it on your casino. There are certain regulations that prohibit gambling operators from paying before checking payments. If the casino delays your payout, it is probably doing a checkup to prevent fraudulent activity and money laundering.

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