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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Online casinos give welcome bonuses available for various online slots. However, this can apply to match bonuses only. If it’s a free spins bonus, then you need to find out which games you can spin for free. Usually, casinos let you spin games from certain providers. And that is not unlikely that Playson games will be among those. So, check it thoroughly. Besides, Playson often launches different tournaments with cool prizes. For example, Lucky Weeks tournament with €60,000, the news about which you can find on our gambling blog.

Licensed online casinos have to follow the regulations of gambling authorities. One of such regulations is compliance with the KYC policy. It stands for Know Your Customer, which means that before any financial operation, the casino must know your personal information. But don’t worry, you only need to do it once while making your first withdrawal request.

Yes, you can. Make sure to qualify for the offer at all three casinos. This means you need to make your first deposit in November and claim the welcome offer. Then, you need to use the free spins given across 7 days after the deposit. By taking part in the offer at all three casinos, Wildz, Wheelz, and Caxino, you increase your chances to achieve the prize of $10,000.

It depends on your luck and the decisions of the random number generator. But all in all, we try to recommend the top paying slots with an RTP of 95% and higher. Additionally, we advise you to check the paytable of an October slot before you play.

Unfortunately, no. All casino bonuses that Slot Hunter gives during the promotion period of Thanksgiving imply making a deposit. But the deposit can be as low as CA$30. It is enough to receive free spins and match bonuses.

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