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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

Yes, of course. Online casinos make their offers accessible from any device. You can use your desktop, smartphone, or tablet to claim the offers. However, make sure to have a stable internet connection.

Almost all casino games are available for free play. But if you play the game of the week in a free mode, you will not be able to enjoy the special perks the online casino sets for this certain game. The best option will be to try the game of the week for free, learn how to play it and understand all the rules, and then log in and play it with the benefits.

Mystery Drops is an exclusive feature that N1 Casino enables from time to time. When it is active, players can win random cash prizes while playing their favorite slot games. To find the participating Mystery Drops slots, check out the N1 Casino lobby.

Simply put, players that use bonuses to their advantage are bonus abusers. It means that they can claim the same bonuses by signing up multiple times at the same casino. Of course, they use different names and personal data. Bonus abusers try to use the bonus and meet the requirements as soon as possible so that casino operators can’t make heads or tails of what’s going on.

Licensed online casinos have to follow the regulations of gambling authorities. One of such regulations is compliance with the KYC policy. It stands for Know Your Customer, which means that before any financial operation, the casino must know your personal information. But don’t worry, you only need to do it once while making your first withdrawal request.

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