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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

As a rule, yes. Most table games including blackjack are available on mobile devices. No matter whether it’s a live blackjack or a table game, you can open it on mobile. However, make sure that your online casino is compatible with smartphones and has a mobile user interface.

If you provide false or outdated documents to your casino operator, you might be facing trouble. In most cases, the casino will block your account and withhold all winnings. Besides, you will not be able to join any casino from the group of this operator.

As soon as you receive your free spins, you can play them at qualifying games. Remember that the winnings you get from free spins are subject to the 50x wagering requirement. For example, you won $50 using free spins, so you will have to wager $50 x 50 = $2,500 in total.

The key thing is not what bonus you are using, but how you use them. You can pick any casino bonus you like from welcome to cashback bonus. And you can benefit from all of them. Besides, you can cash out winnings from all of them under one condition — you comply with ALL bonus rules. Thus, always read and understand the bonus terms and conditions.

Most bitcoin online casinos have crypto exchange offices. They allow the exchange of CAD for bitcoins and other cryptocurrency on the spot. If this feature is unavailable, then you need to go to your bitcoin wallet app and buy bitcoins there. Only after this, you can make a deposit to a keno online casino and play games.

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