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How soon should I contact customer support when a casino doesn’t pay?

To find the best time to contact customer support with the question, check the terms of withdrawals. Most casinos state that a pending period takes 1-3 days. Add this to the withdrawal time frame of your payment provider and you’ll get the approximate period. For example, you choose a bank card that takes up to 5 business days to process payments. Plus, the pending period lasts for a maximum of 3 days. Therefore, if you haven’t received money within 8 days, it’s time to contact the casino team.

At casinobest.ca, we single out the best current online casino promos and describe them to you with all the details. You can claim any of these offers and play games with bonuses. Though we recommend using those bonuses that are free of wagering requirements.

JetX game is available at most crypto casinos. However, you don’t have to use cryptocurrency to play it. Many online casinos accept both crypto and fiat currency. Check the full list of JetX casinos on our website.

Unfortunately, not. The smartphone prize has no cash alternative. So, if you win the smartphone at Rizk casino raffle, then you will have to take it as is. If you don’t want the smartphone, you can refuse this prize. Just say no to Rizk’s email about you getting the prize.

Betway’s plus points go to the relevant account. However, you can redeem them only in multiples of 5,000. If you have less than 5,000, Betway will not let you redeem them. On the other hand, if you have more than 5,000 but less than 10,000 plus points, then you will only be able to redeem 5,000 plus points.

It depends on the cashback rules of your casino. Some casinos require you to use a cashback promo code when you are depositing. Then, the casino will activate cashback automatically. Some casinos require you to opt-in or claim the offer by clicking on a special button. So read the terms carefully to find the exact way to receive your losses back.

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