Are there other solutions if casino customer support can’t help me?

If you are wondering about a real payout, apparently, you have read a lot of comments of players saying that online casinos never pay you out and that online gambling is a complete lie. Or maybe you have tried to make a withdrawal and got refusal by the casino, and now you do not believe them at all? Anyway, the fact is that casinos do pay out.

A little remark here. The legal online casinos pay the winnings out. If you have played at a casino with a not transparent legality information or hidden company name, sorry, but you have faced a wrong casino and will never receive your money. In order to really get your winnings, always check the info about the selected casino.

Reasons online casinos don’t pay

There are several reasons why casinos do not pay out, actually. The first reason is they suspect you are a fraud trying to steal the identity. In this case, the security team usually asks for some documents to verify that the exact account holder is requesting money. To avoid such a tough and long procedure, we recommend that you send the authentic documents with your correct name.

Another reason for casinos to refuse sending money to you is terms and conditions which you have successfully broken, especially if it happened several times. The casinos strictly follow the regulations under which they are. If you behaved wrong, sorry, but you will not get your money, it is easy. We can’t help recommending you to read the T&Cs and return to them again in a while. These rules are obligatory for everyone using the casino.

These are the most frequent cases when you cannot receive winnings. All in all, make sure that a casino is trusted. Read regulations and always send the correct information to verify your account. These easy steps will help you get your winnings on your account on time. If you do everything right and still get refused, contact the support centre to find out what is the reason.

Most Evolution casino sites include all live and non-live games produced by Evolution. However, some gambling platforms can offer you only a few first-person titles. To find the casino that provides a particular Evolution game, visit the site and go straight to the lobby. Then, enter the title of the game in the search bar. If it shows up, you can join the casino to play the Evolution game.

Mega Moolah game is a progressive jackpot slot. Thus, it will not pay much even in the long run unless you hit a jackpot. Theoretical return to player is 88.12% for the classic Mega Moolah slot. The other slots from the series feature a bit bigger payout percentage, above 94%. Still, it isn’t promising. However, due to the nature of progressive jackpots, it can pay hugely. That is why the house edge is bigger than usual.

We try to rate online casinos by different factors, including bonuses. They have their own bonus terms. And often, a huge bonus doesn’t mean the best bonus. The best bonus is the one with lowered wagering requirements and fair conditions for players. So, yes, the best-rated online casinos offer the best bonuses with the best conditions.

Often, VIP players need to maintain their status to keep reaping the benefits of high-rollers. However, some crypto online casinos may reduce your status if you gamble less regularly than you should. Thus, the best advice here would be to place crypto bets on a regular basis. Also, don’t forget to invest big sums into the casino to let them know you are in.