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Are there other solutions if casino customer support can’t help me?

There are cases when the support team of a casino is incapable to help. Then, you can try to take the dispute to an Alternative Dispute Resolution (ADR). This service is free. To find your casino’s partnering ADR, look for it on the casino’s website

If you have ever visited a casino site, apparently your eyes met striking pictures and animations calling to get their best offers. Every casino has got a promotion program which, first, boosts players’ interest and, second, helps them to gain more. Or just seem to help win? All the bonuses make a player deposit real money before giving the bonus.

Casino promotions are all different: some offer to double deposit, some give free spins for particular games, or even contribute additional money to your account. Anyway, to clarify all the nuances, it is better to read detailed information about bonuses or refer to customer support team. Usually, in order to get the bonus, a player must claim for it together with deposit in profile. As a rule, the bonus appears within 24 hours after claiming, in some casinos earlier. Remind you that all online casinos have their own policy.

Regarding the fairness of such promotions, casinos give players what they promise. If a player pays $100, $200 are on the balance as a result. The offers intend to raise interest and to prolong the players’ stay at the casino.

Not at all. Today, many online casinos operate right in the browser. So, there is no need to download and install any casino software. You can simply find the RTG casino site, pass the registration, make your deposit and play RTG games.

Yes, it is. However, then its name would be First Person Lightning Roulette. This is an RNG-based game that you can play either for free or for real money. Whenever you are ready to play the live version, you can click on the “Go Live” button and play it live!

Sugarhouse Casino specializes in sports betting and offers players a limitless choice of sports. Undoubtedly, the first question coming to mind about the casino: Is Sugarhouse safe? Let’s explain how Sugarhouse casino guarantees secure and safe stay of its players.

Firstly, it is necessary to say that Sugarhouse Casino has an official registration; it follows the New Jersey Division of Gaming Enforcement requirements and has the Sports Wagering License. Besides, Sugarhouse cooperates with DigiCert Inc, a company which provides a high level of digital security. That means players’ personal and payment data are highly protected by encryption technology. Speaking of games fairness, Sugarhouse applies a random number generator for the games to assure players they play fair.

Unfortunately, there is bad news for Canadian players. Sugarhouse casino is operating mainly in New Jersey, the US, and not available in Canada. Bear it in mind before trying to access Sugarhouse website.

Playtech is a reliable provider which tests all its games and ensures they have the random number generator (RNG). In addition, the independent gaming laboratories constantly verify Playtech games for them being fair and random. So, provided you are playing with a reliable casino operator, Playtech games will always be fair.

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