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Are there other solutions if casino customer support can’t help me?

There are cases when the support team of a casino is incapable to help. Then, you can try to take the dispute to an Alternative Dispute Resolution (ADR). This service is free. To find your casino’s partnering ADR, look for it on the casino’s website

It depends on the casino site and the offer. Often, deposit bonuses are spread over all games, but we still recommend using them on slots due to their 100% contribution to wagering requirements. On the contrary, no deposit bonuses will allow only one or two games. To make sure which games are qualifying, just read the bonus terms.

To tell the truth, it’s difficult to say that a certain casino site is the best for you. The thing is that players are individuals with their own preferences. Some players like slots and bonuses, while others prefer live casino games and make no value for bonuses. In our article on the best casinos in Canada, we give you a selection of top 10 reliable casino sites that stand out from others. Some of them are the best for slot enthusiasts, others — for sports bettors, and so on.

If your online casino resists payout and you know that it’s not your fault, you need to contact the gambling authority that licensed that casino. Find the casino’s license number and date, the licensee, and google their website. Find the inquiry forms or e-mail address. However, you should prepare all the evidence of your innocence such as screenshots, email or chat messages, and so on.

Free bonuses are so-called no deposit offers. It means you don’t need to make a deposit in order to get the bonus. However, no deposit slot bonuses have wagering requirements and other terms. So be careful when choosing your free offer.

There are plenty of legitimate casinos that operate in Canada. If you want to choose the best, pay attention to the number of licenses it holds. The more licenses and various certificates, the better. Besides, consider players’ comments and feedback on independent gambling websites and forums.

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