There are cases when the support team of a casino is incapable to help. Then, you can try to take the dispute to an Alternative Dispute Resolution (ADR). This service is free. To find your casino’s partnering ADR, look for it on the casino’s website
In most cases, yes. Players must have made at least one deposit to a casino. Besides, some online casinos require players to claim a welcome package before they can use a Wednesday bonus. So check the terms before claiming a mid-week offer.
Yes, it is. But it’s pretty difficult because the odds of winning a jackpot game are pretty low. However, the odds of winning a lottery are even lower. So you need to decide what to play before wagering real money.
Bonus balance is non-cashable, which is why you cannot withdraw your bonus money given by 888 Casino. You can only withdraw the winnings made with the bonus money. But only after you complete the wagering requirements of the bonus.
In the sphere of gambling, safety is number one priority. All the players in the beginning do not trust an online casino at all. They read casino reviews first and then fill in the registration form and start playing. As for the games, mostly they are powered by software providers, all of them are many years on the market and proved their reputation.
Let us show you the example of a trustful game provider. The biggest and the most popular among casinos is Microgaming. Why do people trust Microgaming? The company was founded in 1994 and immediately took the lead out from the competitors by developing a platform for placing online casinos on the Internet.
In 2014, the provider made a new technological breakthrough by introducing the first software for mobile casinos on the market. For over 25 years of work in the gambling industry, more than 600 games have been launched. The developer’s products range is slot machines, video poker, roulette, blackjack, bingo, and baccarat.
The organization eCOGRA also verifies random number generators of games. It protects the rights of players. All video slots and other developer’s products undergo tests by eCOGRA and have certificates.
Yes, it can. However, to process your withdrawal without asking you to send documents, your casino must make sure what payment method you use. If you’ve requested the payout to your e-wallet or a cryptocurrency method, then you will have no trouble with verification. If your banking option is a credit card or bank transfer, you will have to verify your account first.