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Are there other solutions if casino customer support can’t help me?

There are cases when the support team of a casino is incapable to help. Then, you can try to take the dispute to an Alternative Dispute Resolution (ADR). This service is free. To find your casino’s partnering ADR, look for it on the casino’s website

To ease your worries, it’s time to mention that JackpotCity casino was established in 1998 by Baytree LTD. The company operates under the Maltese jurisdiction. Consequently, Jackpot City casino holds a licence from MGA. However, on Canadian territory, the casino also applied for the licence from Kahnawake Gaming Commission. These two licences ensure protection of the users’ interests and rights. So, you can tell Jackpot City is legit.

When you create an account with a digital wallet, you send your ID for verification. Usually, it’s a photo of your passport or driver’s license and a selfie of you with the document. Later, when you play on a casino site, you don’t have to pass this procedure again because you already did it.

Most of them. All types of deposit and no deposit offers usually have wagering requirements. But you can find promotions that don’t have any requirements. For example, cashback bonuses and tournament prize pools.

The Spinfinity Quest bonus code can be activated only once a day. Thus, you can get a spin on the Fortune Roll only once a day too. If you want to have many chances to spin the roll, visit the casino and complete the mission every day.

In the lobby of your casino, of course. Most online casinos in Canada place new games in the new games section. Besides, you can use the search option in your casino lobby to find a particular new April slot.

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