There are cases when the support team of a casino is incapable to help. Then, you can try to take the dispute to an Alternative Dispute Resolution (ADR). This service is free. To find your casino’s partnering ADR, look for it on the casino’s website
To verify your account and prove you are of legal age, you need to provide a few documents. Proofs such as your passport, national ID card, or a driving license will do. Winnerama may ask you to confirm the address of your location, so prepare an invoice or an electronic bill. Other governmental documents or statements will do as well. If you use your banking card for transactions, you might be asked to provide a copy of your credit card with your name on it. Mind that Winnerama doesn’t require all the credentials. You can blank out a part of figures, leaving only your name and expiry date visible.
If you are playing a slot machine in demo mode, you can test all its features for free. It includes testing the gamble feature too. You can play as many gamble game rounds as you want when playing the game for free.
Surely, yes. Most casinos and software providers launch tournaments with a prize pool of thousands of dollars. Many players can receive a share of this big sum. Besides, they will not have to wager a mere cent to cash it out.
First of all, you should consider the human factor. Managers may have a lot of work or they have been interrupted from sending a reply to you. Try to contact them again. However, if you don’t get the message for a very long time, like it’s been a week, a month, etc, then try different methods. You can call them on the phone, if it’s possible. Or you can contact the regulatory body of your casino and make a complaint about your issue.
Yes, of course. Many Canadian gamblers play games professionally. It means that online casinos are their “place of work”. Generally, professional gamblers know all the secrets to win certain games and reducing losses.